Delete Your Account

Delete it in the app

Open Clock’d In and go to your profile. Tap the settings icon, then Account Settings, then Delete Account at the bottom, and confirm. You may be asked to sign in again first, so we know it is really you.

Deletion happens straight away and cannot be undone.

Without the app

If you no longer have the app, email support.clockdin@gmail.com with the subject “Delete my account”. Send it from the email address on your account, or tell us your username or the phone number you sign in with, so we can find it. We will confirm before deleting, and it is done within 30 days of your request.

Keep your account, delete some data

You do not have to close your account to remove things from it. In the app:

• A post, clock-in photo, or comment: open it and choose Delete
• A habit and all of its history: open the habit and delete it
• Your search history: clear it from the search screen
• A message: unsend it within five minutes to remove it for both of you, or delete it for yourself after that

Each of these is removed straight away. To have Ori’s memory of you wiped, or anything else removed that the app has no button for, email support.clockdin@gmail.com with what you want deleted, from the email address on your account or with your username. We will confirm, and it is done within 30 days.

What is deleted

• Your profile, photo, username, and sign-in details
• Your feed posts, clock-in photos, videos, comments, encouragements, and tags
• Your habits, completions, streaks, goals, and steps
• Your conversations with Ori and Ori’s memory of you
• Any vacation pause you have set

What is kept

Two things belong to somebody else as well as to you. A conversation stays in the other person’s inbox, and a duel stays on the record of the people you duelled. If you want a particular message gone, unsend it before you delete your account.

Records of reports and moderation decisions are handled as described in our Privacy Policy.

Subscriptions

Deleting your account does not cancel a Plus subscription. Cancel it where you bought it, or it will keep renewing: on Android, in the Google Play Store under your profile, Payments & subscriptions, then Subscriptions; on iPhone, in Settings under your name, then Subscriptions.